“The performance, international availability, and supported languages of Office 365 are not determined by your Geo and data center locations. Microsoft says “Office 365 is designed to provide a consistent experience independent of the location of your customer data.”
Microsoft Office 365 (a combination of services) typically holds data at rest for UK users out of three data centres: Skype for Business from Cardiff and Durham Planner from Ireland and the Netherlands Project Online from Durham and London OneNote from Cardiff and London.Īzure Active Directory meanwhile typically runs from data centres in Ireland, the Netherlands and the United States. We are urging organisations to consider a cyber resilience strategy that assures the ability to recover and continue with business as usual.” He added: “Employees can also create security and compliance risks during downtime when using unsanctioned or consumer IT services to get the job done. This Office 365 issue is a clear reminder that in the cloud age, it’s often down to individual organisations to ensure they have a plan B.” Pete Banham, cyber resilience expert at Mimecast, told Computer Business Review in an emailed statement: “The continuity of business critical systems is vital for organisations today to maintain productivity and effective customer service. Further details on this event can be found in the admin portal under SP151830 and SP151847. We've completed load balancing changes across the affected infrastructure and have validated that service has been restored. Last week EMEA users of Sharepoint and Microsoft Teams were also experiencing latency and login issues.
The latest hiccup comes after several high profile outages in both September and June, as reported by Computer Business Review. While the portal trouble existed today, the support account's replies indicated problems also occurred Wednesday.UK users of Microsoft Office 365 typically have their data hosted at three UK data centres, in London, Cardiff and Durham. Office 365 is a cloud-based subscription service that lets users access productivity software-including Word, Excel, PowerPoint, OneNote, Outlook, Publisher and Access. "Further updates and additional details will be available on the SHD, under the SI# MO147370," it said via Twitter support. Within the hour, Microsoft said that the outages were being resolved. Multiple comments on the website corroborated difficulties with logging in to the portal. Several smaller problems were reported in the U.S. "Updates will be provided here as the investigation continues."Īccording to DownDetector, a website that tracks website outages in real time, issues were recorded in the U.K, Germany and Finland. "We're investigating an issue where users may be unable to access the Office365 Admin portal," the account wrote Thursday. Microsoft has acknowledged that users of its Office 365 service experienced issues today, noting on Twitter that engineers are looking into the problem.